Acceptable Use Policy

Fraud and deception

• Sending invoices for goods or services that weren't provided or agreed, or for debts that aren't owed.
• Impersonating another business or person, or using a business name, logo or tax number you aren't entitled to use.
• Phishing, or using pay links or documents to collect credentials or payment details under false pretences.
• Misrepresenting what a document seal means, or presenting a sealed document as proof of anything other than that it hasn't changed since it was sent.
• Laundering money, structuring payments, or processing payments on behalf of another business (factoring).

Prohibited businesses

You may not use InvoiceTurbo to take payments for any business or product that Stripe prohibits or restricts without approval. See Stripe's restricted businesses list. This includes, among others, illegal products and services, unlicensed gambling, adult content, weapons, drugs and drug paraphernalia, and pyramid or get-rich-quick schemes.

Messaging

• Only send documents and reminders to people you have a genuine business relationship with.
• Don't use the Service for marketing, bulk unsolicited email or SMS, or to send messages that break anti-spam laws (CAN-SPAM, PECR, CASL, the Spam Act and similar).
• Don't send harassing, threatening, abusive or discriminatory content.
• If a client's email bounces or they complain, don't try to work around our delivery suppression.

Security and the platform

• Don't access accounts, documents or data you're not authorised to, or probe, scan or test our systems without written permission.
• Don't upload malware or content that infringes someone else's rights.
• Don't overload the Service, scrape it, or get around plan limits, rate limits or fees.
• Don't share accounts; invite team members instead.
• Don't resell the Service without our agreement.

Enforcement

We may remove content, void pay links, suspend sending, or suspend or close accounts that break this policy, and report illegal activity to Stripe and the authorities. Where reasonable we'll explain why.

Reporting abuse

If you received a suspicious invoice that claims to come from InvoiceTurbo, check it at invoiceturbo.com/verify and report it to support@invoiceturbo.com.

Security researchers: please report vulnerabilities to support@invoiceturbo.com and give us reasonable time to fix them before disclosure.